Privacy Information
This page describes how information is handled in connection with your use of the Ivernsdale website and service. Please read it alongside the Terms of Use.
Last reviewed: October 2024
Who Operates This Service
This website and the Ivernsdale service are operated by Ivernsdale Systems Ltd, Fourth Floor, 28 Colston Avenue, Bristol, BS1 4ST, United Kingdom. You can contact us at [email protected] or by telephone on +44 117 390 4260.
This privacy information document describes the types of information that may be associated with your interaction with this website and with the service we operate. It does not constitute a comprehensive data protection policy for all contexts; where specific regulatory obligations apply to your situation, you should seek independent guidance.
Information Associated With Website Visits
When you visit the Ivernsdale website, standard technical information may be recorded by the hosting infrastructure as part of normal server operation. This typically includes the requesting IP address, the date and time of the request, the pages accessed, the referring address if one is present, and the browser and device type indicated by the request headers.
This information is not collected by Ivernsdale Systems Ltd through active tracking mechanisms embedded in the website. The extent to which such information is retained by the hosting environment is subject to the terms and practices of the hosting provider rather than to the direct practices of this service.
This website does not use cookies for tracking, analytics, or user identification purposes. If this changes, this page will be updated to reflect the new practice before any new mechanism is deployed.
Enquiries Submitted Through the Contact Form
The enquiry form on the Make an Enquiry page uses a mailto: submission method. When you submit the form, your email client opens with the message pre-addressed to the support team. The information is transmitted through your own email provider, not through a server-side script operated by this website.
Information you include in an enquiry — such as your name, email address, and the content of your message — is received by the support team and used solely for the purpose of responding to your request. We do not pass enquiry content to third parties except where doing so is necessary to address the request you have submitted, or where we are required to by applicable law.
We do not retain enquiry correspondence beyond the period reasonably necessary to address the matter raised and to maintain a brief record for service continuity purposes. If you would like to request that a specific communication be deleted, you may contact us using the details on the Make an Enquiry page.
Information Submitted to the Service
Where users submit information content to the Ivernsdale service for classification and organisation, that content is processed within the service's framework. The nature and extent of any storage associated with submitted content depends on the access arrangement in place for the user concerned. Users should consult their access documentation for details specific to their arrangement, or contact the support team for clarification.
Ivernsdale Systems Ltd does not use content submitted to the service for purposes unrelated to the delivery of the information-organisation function described on this website.
Third-Party Services and External Links
This website does not load resources from third-party servers. All assets — including stylesheets and images — are served from the same origin as the HTML pages. No external analytics, advertising, or social media services are embedded in this website.
Where this website contains links to external pages, those pages are operated by third parties. We have no control over their content or privacy practices and are not responsible for them.
Your Rights
If you believe that Ivernsdale Systems Ltd holds personal information about you and you wish to enquire about accessing, correcting, or requesting deletion of that information, please contact us using the details at the top of this page. We will respond to clearly articulated requests within a reasonable timeframe.
We are not in a position to comment on the specific regulatory framework that applies to any individual user's situation. If you have concerns about your rights in relation to personal information, you may wish to consult the guidance published by the relevant supervisory authority in your jurisdiction.
Changes to This Document
We may update this privacy information page as the service or its technical infrastructure changes. Any material changes will be reflected on this page with a revised review date. We encourage users to check this page periodically if they wish to remain informed about how information is handled.
Contact
For any questions relating to privacy and information handling, please contact:
Ivernsdale Systems LtdFourth Floor, 28 Colston Avenue
Bristol, BS1 4ST
United Kingdom
[email protected]
+44 117 390 4260